Privacy Overview
DataDevSpark is committed to protecting your privacy while providing quality stock market education services. We understand that learning about financial markets requires trust, and that includes trusting us with your personal information.
This policy applies to all personal data we collect through our website datadev-spark.com, educational programs, customer communications, and related services. We operate from Thailand but serve students internationally, so we comply with both local Thai regulations and international privacy standards.
Important Note: We never sell your personal information to third parties. Your educational journey and personal details remain confidential and are used solely to improve your learning experience with us.
Information We Collect
Account Information
- Full name and contact details
- Email address and phone number
- Billing address and payment information
- Educational background and experience level
Learning Data
- Course progress and completion status
- Quiz scores and assessment results
- Discussion forum posts and comments
- Questions submitted to instructors
Technical Information
- IP address and browser type
- Device information and operating system
- Website usage patterns and preferences
- Login timestamps and session duration
We collect information in three main ways: directly from you when you register or communicate with us, automatically through website cookies and analytics, and occasionally from trusted educational partners when you enroll through their referral programs.
How We Use Your Information
Educational Services
Your information helps us personalize your learning experience. We track progress to identify areas where you might need additional support, customize course recommendations based on your skill level, and provide relevant market analysis that matches your interests.
Communication and Support
We use your contact information to send course updates, answer your questions, and provide customer support. This includes technical assistance, educational guidance, and important announcements about market conditions that might affect your learning.
Service Improvement
Aggregated, non-identifiable data helps us understand how students learn best and where our courses can be improved. We analyze usage patterns to create better content and identify common challenges that students face.
Security and Data Protection
Protecting your personal information is a top priority. We employ multiple layers of security to ensure your data remains safe from unauthorized access, modification, or disclosure.
Technical Safeguards
- SSL encryption for all data transmission
- Encrypted database storage with regular backups
- Multi-factor authentication for staff access
- Regular security audits and vulnerability assessments
- Automatic logout after periods of inactivity
Administrative Controls
Access to personal information is limited to employees who need it for their job functions. All staff members receive privacy training and sign confidentiality agreements. We maintain detailed logs of data access and regularly review permissions to ensure appropriate access levels.
Data Retention
We retain your personal information only as long as necessary to provide educational services and comply with legal obligations. Account information is typically kept for seven years after course completion, while learning progress data may be retained longer to support alumni services and program improvement.
Your Privacy Rights
You have significant control over your personal information and how we use it. These rights can be exercised at any time by contacting our privacy team.
How to Exercise Your Rights
Access Your Information
Request a complete copy of the personal information we hold about you, including how it's being used and with whom it's been shared.
Correct Inaccuracies
Update or correct any personal information that's inaccurate or incomplete. Most account information can be updated directly through your student dashboard.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations. Some information may be retained for legitimate business purposes.
Limit Processing
Restrict how we process your information for specific purposes, such as marketing communications or data analytics.
Data Portability
Receive your personal information in a structured, commonly used format that allows you to transfer it to another service provider.
Withdraw Consent
Withdraw your consent for data processing activities that require your permission, such as marketing emails or optional analytics.
To exercise any of these rights, send a detailed request to our privacy team at contact@datadev-spark.com. We'll respond within 30 days and may need to verify your identity to protect against unauthorized access to your information.
Thailand Data Protection Compliance
As a company operating in Thailand, we comply with the Personal Data Protection Act (PDPA) and related Thai privacy regulations. Our practices align with both local requirements and international privacy standards.
Legal Basis for Processing
We process your personal information based on several legal grounds: your consent when you register for our services, contractual necessity to deliver educational programs, legitimate business interests in improving our courses, and compliance with legal obligations under Thai financial education regulations.
Cross-Border Data Transfers
Some of our service providers are located outside Thailand, including cloud hosting and email services. We ensure adequate protection for international data transfers through contractual safeguards and by working only with providers that maintain appropriate security standards.
Local Data Protection Officer
Our designated Data Protection Officer oversees privacy compliance and serves as your primary contact for privacy-related questions. They coordinate with Thai regulatory authorities when necessary and ensure our practices remain current with evolving privacy laws.
Policy Updates and Changes
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy best practices. When significant changes occur, we'll notify you through email and prominent website notices.
Minor updates that don't materially affect your rights will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Notification Process: For major policy changes, you'll receive at least 30 days' advance notice via email. Continued use of our services after the effective date constitutes acceptance of the updated policy.
Privacy Questions and Contact Information
If you have questions about this privacy policy, want to exercise your privacy rights, or need assistance with your personal information, our privacy team is ready to help.
Email Address
contact@datadev-spark.com
Phone Number
+66 44 245 690
Mailing Address
463 464 Petchkasem Rd, Tambon Hat Yai, Hat Yai District, Songkhla 90110, Thailand